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GDPR Compliance GDPR Compliance

OpenGeeksLab is dedicated to protecting your privacy online under the General Regulation on the Protection of Personal Data (GDPR). We will make every reasonable effort to handle gathered information appropriately: with integrity, objectivity, and respect for your privacy. This privacy policy discloses our collection/processing practices regarding the information we collect from users on our official website (the “Site”) available under the address opengeekslab.com and the services offered through the Site, the purposes for which it is used, and your choices regarding the information use. If you have any additional questions or require further clarification, please contact us at info@opengeekslab.com

What Data We Collect

We will automatically collect, store, and use the following categories of data when you browse and search the Site if you have consented to our use of cookies:

General Data

The use of our services will automatically create information that will be collected. For example, when you use our Services, your geographic location, how you use the Services, information about the type of device you use, your Open Device Identification Number, date/time stamps for your visit, your unique device identifier, your browser type, operating system, Internet Protocol (IP) address, and domain name are all collected. This information is generally used to help us deliver the most relevant information to you and administer and improve the Site.

What’s more, in case our Site crashes on your mobile device, we will receive information about your device model software version and device carrier provided to us by Google Analytics, which allows us to identify and fix bugs and otherwise improve the performance of our Site.

Information Concerning Your Account

We may collect, in connection with your account, personal information relating to your Google accounts, including your profile picture, name, date of birth, gender, location (only country), time zone, age range, update time, your verified email provided to us by Google.

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to maintain and improve the performance of the Services.

This information is necessary as part of our ongoing efforts to detect and deter unauthorized or fraudulent use of, or abuse of, the Services, as well as to provide you with customized options, and optimize the Services for your device. Also, please note that a third-party advertising identifier may be associated with your account through our internal identifier.

Analytics

We use analytics services (including, but not limited to, Google Analytics) to help analyze how users use the Site. Analytics services use Cookies to collect information such as how often users visit the Site and we use the information to improve our Site and Services. The analytics services' ability to use and share information collected by them is restricted by their terms of use and privacy policy, which you should refer to for more information about how these entities use this information.

Location Information

If you have enabled location services on your mobile device, we may collect your location information to improve the Services we offer. If you do not want this information collected, you can disable location services on your device.

COOKIES

“Cookies” are small pieces of information (text files) that a website sends to your computer’s hard drive while you are viewing the website. These text files can be used by websites to make the users experience more efficient. The law states that we can store these cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. To that end, this site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. We and some third parties may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Services and to market the Services or other products. Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. This tracking is done on an anonymous basis and, while not an exhaustive list, some of the companies we work with are Google and Hotjar.

How We Use of Your Personal Information

In general, personal information you submit to us is used either to respond to requests that you make, aid us in serving you better, or market our Services. We use your personal information in the following ways:

    • Operate, maintain, and improve our site(s), products, and services;
    • Respond to comments and questions and provide customer service;
    • Send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
    • Communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners;
    • Link or combine user information with other personal information we get from third parties, to help understand your needs and provide you with better service;
    • Develop, improve, and deliver marketing and advertising for the Services;
    • Provide and deliver products and services you request;
    • Identify you as a user in our system.

We may store and process your personal information in servers in the United States and other countries.

We may also create anonymous data records from your personal information by completely excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of our Services and improve Site and App navigation. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.

We may receive testimonials and comments from users who have had positive experiences with our Services. We may publish such content. When we publish this content, we may identify our users by their first and last name. We obtain the user's consent prior to posting this information along with the testimonial.

How We Disclose Your Personal Information

We disclose your personal information as described below and as described elsewhere in this Privacy Policy.

Third Parties Designated by You

When you use the Services, the personal information you provide will be shared with the third parties that you authorise to receive such information.

Third-Party Service Providers

We may share your personal information with third-party service providers to: provide you with the Services that we offer you through our Services; conduct quality assurance testing; facilitate creation of accounts; to provide technical support; market the Services; and/or to provide other services to us.

Information We Share

We may disclose aggregated information about our users and users of companies we work with information that does not identify any individual without restriction. In addition, we may disclose personal information that we collect or you provide

  • To fulfill the purpose for which you provide it, for any other purpose disclosed by us when you provide the information, or with your consent;
  • To third parties designated by you;
  • With our subsidiaries and affiliates;
  • To third parties to process payments made through the Services;
  • With contractors, service providers and other third parties we use to support our business;
  • With a Social Networking Site (SNS) if you choose to post content to an SNS through the Service;
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us about users is among the assets transferred.

Other Disclosures

Regardless of any choices you make regarding your Personal information (as described below), OpenGeeksLab may disclose Personal information if it believes in good faith that such disclosure is necessary: (i) in connection with any legal investigation; (ii) to comply with relevant laws or to respond to subpoenas or warrants served on our company; (iii) to protect or defend the rights or property of OpenGeeksLab or users of the Services; and/or (iv) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our Terms of Use.

Third-Party Websites

Our Site may contain links to third party websites. When you click on a link to any other website or location, you will leave our Site or Services and go to another site, and another entity may collect personal information or anonymous data from you. We have no control over, do not review, and are not responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your personal information after you click on links to such outside websites. We encourage you to read the privacy policies of every website you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.

Your Choices Regarding Information

Choices

We offer you choices regarding the collection, use, and sharing of your personal information. We may periodically send you newsletters and emails that directly promote the use of our Services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the email you receive or by contacting us directly (please see contact information below). Despite your indicated email preferences, we may send you service related communications, including notices of any updates to our Terms of Use or Privacy Policy.

Cookies

If you decide at any time that you no longer wish to accept cookies from our Services for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the Services or all functionality of the Services. If you have any questions about how to disable or modify cookies, please let us know at the contact information provided below.

Data Storage

We store your personal data for the limited period of time necessary to achieve the goals which are described in detail in our Privacy Policy and determined in strict compliance with applicable law. You are entitled at any time to obtain information on the storage time of your personal data.

Children’s Privacy

Our Services are not directed to children under the age of 13. If a child under 13 submits personal information to us and we learn that this is the case, we will take steps to remove the personal information from our databases. If you believe that we might have any personal information from a child under 13, please contact us at info@opengeekslab.com

Your Rights

As a user of our site you have the following rights:

  • The right to ask what personal data we hold about you at any time. Extra requests (particularly repetitive) for data may result in a fee being charged to the user.
  • The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge.
  • As set out above, the right to opt out of any marketing communications that we may send you.

How to Contact Us Regarding Your Personal Information

If there are any questions regarding this privacy policy, please contact us at info@opengeekslab.com

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